Bilingual Customer Care Representative ( FR/ENG)
Posted
7 months ago
Work Type
--
Employment
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Experience
Mid
This listing has been open for a long time
Job Description
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Se...
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