Customer Support Representative
Posted
25 days ago
Work Type
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Employment
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Experience
Mid
No hiring manager or recruiter is identified for this role
Job Description
As a Support Representative, you will be on the front lines helping grocery store customers resolve issues related to our iOS-based POS software and hardware. This role focuses on troubleshooting day-to-day operational issues, guiding customers through workflows, and ensuring minimal disruption to in-store checkout. You will work closely with onboarding, installers, and advanced support teams to deliver a consistent and high-quality customer experience.
*Key Responsibilities:
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- Provide phon...
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