Technical Escalation Team Lead
Posted
4 months ago
Work Type
--
Employment
--
Experience
Lead
This listing has been open for a long time
Job Description
We’re looking for a hands-on leader to lead Pigment’s Technical Escalation and Incident Management function. You’ll lead a team of engineers responsible for investigating and resolving complex customer issues, managing major production incidents, and continuously improving our processes to strengthen reliability and customer trust.This is a high-impact role that blends technical depth, operational rigor, and leadership. You’ll drive critical customer issue resolution, build scalable escalation p...
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