Product Support Specialist, UK
Posted
5 months ago
Work Type
--
Employment
--
Experience
Mid
This listing has been open for a long time
Job Description
Product Support Specialists are responsible for assisting SheerID’s customers by answering product inquiries, troubleshooting technical issues, and facilitating change requests related to SheerID’s products and customer programs. They contribute to public-facing documentation and guides in SheerID’s knowledge base and play a key role in identifying customer needs to advocate for product improvements. This position requires a focused, detail-oriented individual who is equally comfortable resolvin...
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