Growth Customer Success Lead

We’re hiring a builder.

This role is for a Customer Success leader who wants to reinvent how scaled CS works using automation and AI. You’ll own a high-potential portfolio of 150–200 accounts, but more importantly, you’ll design the systems that allow one CSM to deliver impact at 10x leverage.

You won’t just run playbooks. You’ll build them. You won’t just use tools. You’ll source, implement, and evolve them. You won’t just manage accounts. You’ll architect a scalable growth engine.

If you...