Staff Software Engineer (Backend), Technical Support
Posted
15 days ago
Work Type
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Employment
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Experience
Senior
No salary information is disclosed
Job Description
The Role As a Backend Software Engineer in the Support Team at Outreach, you will have the opportunity to leverage AI and cutting-edge technologies to empower Outreach’s Technical Support Engineers (TSEs) to deliver excellent customer service at scale. This is a senior individual contributor role responsible for technical leadership, system design, and execution of core backend capabilities for an AI-powered support troubleshooting platform. This includes implementing AI tools that improve TSE e...
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