Support Engineer (CX)

Transcendinc Remote (United States)

$113,000 - $124,000Salary disclosed

Posted

about 1 month ago

Work Type

Remote

Employment

Full Time

Experience

Mid

72health

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Job Description

About the role

Transcend is seeking a Support Engineer for our Customer Experience team to be a critical connector between our customers and our product. This role combines deep technical troubleshooting with clear, empathetic communication to ensure customers feel confident and supported at every step. By surfacing insights from day-to-day interactions, you’ll not only resolve immediate issues but also shape scalable improvements across our support function and product ecosystem.

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